landak Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited. This notice sets out the legal framework under which landak operates, the responsibility users bear for verifying local compliance, and the terms that govern access to our platform.

landak is an online gaming operator providing slot tournaments, live-dealer tables, sportsbook predictions, and esports markets. Our service is available only where applicable law permits. Users are solely responsible for confirming that their access to and use of landak comply with the laws of their own jurisdiction before opening an account or placing any prediction.

This page explains our jurisdictional stance, account eligibility requirements, and how we handle legal inquiries.

Service availability and jurisdictional restrictions

We at landak operate under the principle that our services are available only where local law permits. We do not claim to hold licenses in any specific country or jurisdiction. We do not represent that our platform is legal in any particular region. Instead, we provide a service and leave it to each user to verify that their access complies with their own jurisdiction's law.

Users in Jakarta, Surabaya, Bandung, Medan, and Semarang, as well as other regions, must independently confirm that opening a landak account and engaging with our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer games, sportsbook predictions, or esports markets does not violate local regulations. We do not provide legal advice, and we do not warrant that our service is lawful in any specific location.

Service scope

landak provides online gaming and sportsbook services available only where local law permits.

User responsibility

Each user is solely responsible for verifying that access and use comply with their jurisdiction's law.

No licensing claim

We do not claim to hold licenses in any specific country or jurisdiction.

Legal advice

We do not provide legal advice regarding the lawfulness of our service in any location.

Account eligibility and access terms

By registering a landak account, you confirm that you are accessing our platform from a jurisdiction where online gaming is permitted under local law. You represent that you have verified this compliance independently and that you accept full responsibility for any breach of local regulations. We reserve the right to restrict or terminate access to users in jurisdictions where we determine that our service may violate local law.

We do not conduct jurisdiction verification at registration. This means that users from restricted jurisdictions may technically be able to create an account. However, doing so would violate our terms, and we may suspend or close such accounts if we become aware of non-compliance. Users are expected to self-regulate and not access landak from prohibited jurisdictions.

Payment methods and financial compliance

We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts from mobile banking, local payment, online payment, and e-wallet. These payment methods are available to users in supported jurisdictions. We do not process payments from users in jurisdictions where our service is prohibited. If we detect a payment from a restricted jurisdiction, we may decline the transaction or freeze the associated account pending review.

Our landak data, privacy, and legal policies

Data protection and privacy

We at landak collect personal data necessary to operate your account: name, email, phone number, date of birth, and identity documents for KYC verification. We encrypt this data and store it securely. We do not sell your personal data to third parties. We retain your data only as long as required by law and our own data-retention policy. For detailed information about how we handle your data, refer to our Privacy policy

Account security and user responsibility

You are responsible for maintaining the confidentiality of your landak account credentials. We recommend enabling two-factor authentication to protect your account. If you suspect unauthorized access, contact our support team immediately. We will not be liable for losses resulting from your failure to protect your password or from unauthorized access you do not report promptly.

Limitation of liability

We provide landak on an "as-is" basis. We do not warrant that our service is error-free, uninterrupted, or fit for any particular purpose. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our total liability to you is limited to the amount you have deposited into your account. This limitation applies to the fullest extent permitted by law.

Dispute resolution and governing law

Any disputes arising from your use of landak are subject to the laws of the jurisdiction in which we operate. We encourage users to contact our support team to resolve disputes informally before pursuing formal legal action. Our support team operates in English during standard business hours and can address account-related concerns, payment clarifications, and game-rule questions.

Changes to these terms

We may update this legal notice and our other policies at any time. We will notify users of material changes via email and by updating the effective date on this page. Your continued use of landak after such changes constitutes your acceptance of the updated terms. We recommend reviewing this notice periodically to stay informed of any changes.

Contact for legal inquiries

If you have legal questions about landak, our jurisdiction stance, or our policies, contact our support team. We maintain an email channel for formal inquiries and can direct your question to the appropriate department. We do not provide legal advice, but we can clarify our terms and explain how our policies apply to your account. Response times for legal inquiries may be longer than standard support requests, but we aim to address all formal inquiries within a reasonable timeframe.

1. Verify your jurisdiction compliance

   Before registering, confirm that online gaming is permitted under your local law.

2. Review our Terms and Privacy policy

   Read our full Terms and Privacy policy to understand your rights and obligations.

3. Enable account security features

   Set up two-factor authentication and use a strong password to protect your account.

4. Contact support for clarification

   If you have questions about our legal terms or your account, reach out to our support team.

Seasonal considerations and holiday periods

During peak activity periods like Idul Fitri, Idul Adha, Imlek, and Nyepi, our support team may experience higher volume. Legal inquiries may take longer to address during these times. We maintain our commitment to responding to all formal inquiries, but response windows may extend. For urgent account-security matters, we prioritise responses regardless of season.

Summary of your responsibilities

As a landak user, you accept responsibility for verifying that your access complies with local law. You agree to protect your account credentials, enable security features, and report any unauthorized access immediately. You acknowledge that we do not provide legal advice and that you should consult local legal counsel if you have questions about the lawfulness of our service in your jurisdiction. By using landak, you confirm that you have read and understood this legal notice and that you accept all terms outlined herein.